Self-service technology is gaining mainstream acceptance at a rapid pace. Today, many government agencies and organizations in the world are turning to self-serve solutions to allow citizens and residents to perform a variety of digital activities and transactions by themselves. Citizens strive for convenience and efficiency, AI-powered self-service kiosks fulfill this demand.
These solutions are not only helping government engage with citizens and improve services and accessibility. They also help them optimize labor by assigning employees to other added value tasks, enhancing digital government operations and increasing satisfaction.
In this webinar, you’ll learn:
- The main benefits of implementing self-service solutions powered by artificial intelligence
- How self-serve kiosks streamlines many government services
- The best practices in terms of security and system integration
- What functionalities to look for in a self-serve solution to minimize interactions with officers and provide a safer experience
Speakers: Charles Lesieur, Strategic Growth Director and AI-Application Expert at Nuvoola
Date: August 18, 2021
Time: 1 to 2 pm